Overview
DIANAN TEXTILE (“we”, “us”, or “our”) operates a B2B mill website for apparel, home, and other business buyers of custom printed and plain fabrics. This Privacy Policy explains what information we collect, why we collect it, and the choices available to you.
By using our site or submitting an RFQ or contact form, you acknowledge this policy. If you provide information on behalf of a company, you confirm you are authorized to do so.
Information we collect
Information you provide
- Name, email, phone, company, country, and role when you submit an RFQ or contact form
- Project details such as product category, quantity, customization notes, and compliance needs
- Files or artwork you upload for sampling or production review
Information created through business activity
- RFQ and inquiry reference numbers
- Sales follow-up messages related to your requests
Technical and usage data
- IP address, browser type, device type, and approximate location derived from IP
- Pages viewed, search queries, referrer, and session timing (analytics)
- Cookie and similar identifiers required for session, language, and security
How we use information
We use personal and business information to:
- Respond to RFQs, sample requests, and sales inquiries within our stated service windows
- Prepare quotes, contracts, production plans, and shipping documents
- Improve catalog search, exploration filters, and site performance
- Send transactional messages about your RFQs and inquiries
- Meet legal, tax, audit, and compliance obligations
We do not sell personal data. We do not use your data for unrelated consumer advertising networks.
International transfers
DIANAN TEXTILE operates production and support from China and serves buyers worldwide. Information may be processed in jurisdictions different from yours. Where required, we use contractual and organizational measures appropriate to the transfer.
Retention
We retain inquiry, quote, and order records for as long as needed to fulfill the business relationship, resolve disputes, and meet statutory retention requirements. Analytics data is kept in aggregated or time-limited form according to our tooling configuration. You may ask us to delete account data where no overriding legal or contractual need remains.
Security
We apply administrative and technical controls such as access restriction, encrypted transport (HTTPS), and authentication for portal accounts. No method of transmission or storage is perfectly secure; please use strong passwords and protect your login credentials.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or export personal data, or to object to certain processing. To exercise these rights, email privacy@dianantextile.com. We may need to verify your identity and the authority of company representatives before acting.
Contact
Privacy questions: privacy@dianantextile.com
General B2B contact: Contact us or submit an RFQ.
We may update this policy from time to time. The “Last updated” date above reflects the latest revision. Material changes will be reflected on this page.